Resume

Resume

Quick Read

  • Lead product owner that comfortably executes every step of the product life cycle: from idea conception to completed, functional product along with budgeting, onboarding, ongoing maintenance, and cancellation.
  • Effectively communicates with Stakeholders by interpreting their concepts and desires to create deliverable action items via User Stories and Acceptance Criteria for the Development team’s backlog, Project Epics for the product roadmap, and Design Creative requests.
    • 4+ years of experience working in Jira to document requirements and user stories.
    • 5+ years working within an agile environment, participating in daily stand-ups, sprint planning meetings, and ticket review
  • Skilled in building and maintaining internal and external partner relationships as well as working with cross-functional teams – will be an advocate for my product when interacting with stakeholders.
  • Loves working with people and, as a manager, receives great satisfaction in helping teams grow into the positions they desire for their career

Personal Summary

Seasoned product manager with 8+ years of digital product development and management experience. A creative problem solver who has consistently completed projects on time and within budget. Employed a customer-focused approach in developing new product and services, which created over $6 million in new revenue. Created an efficient team with the lowest turn over in the company.

Skills

• Relationship building across teams
• Excellent planning and communication skills
• Training and presentations skills
• Agile Scrum
• API Management
• Site wire framing and mapping/ mind maps

• User story creation
• Jira project tracking
• Google Analytics and AdWords
• Search Engine Optimization
• HTML, CSS, MYSQL, PHP, CSS

• WordPress Development
• Adobe Creative Suite
• Microsoft Office Suite
• Google Business Suite: Gmail, Drive, Docs, Sheets, Slides
• MAC OS, Microsoft Vista, and Linux

Professional Experience

Travel Media Group – Dominion Enterprises – Maitland, FL

2011 – Present

  • Developed social media management product which includes developing the service levels, doing a cost analysis, setting price structures, creating a development plan, planning UI and UX, wireframing, overseeing development, creating user stories, training sales staff, training customer
    support, and reviewing results monthly in sales and product to determine the future road map
    • Product sold 200 new properties within the first 6 months (fastest-growing product in company history)
    • Currently grosses $1.6 million in revenue annually at 58% margins
    • Manages relationships with Facebook, Twitter, Pinterest and more to stay up to date on API terms and conditions and optimization of $200,000+ ads budgets
  • Create on-going road maps for products to plan future developments and upgrades through project planning, epic creation, user stories, wireframes and testing
  • Grow and nurture relationships between sales, development, client support, and executive team to create buy-in and full understanding of how new developments fit into the companies plan and road map
  • Attend sprint planning, daily stand-ups and retrospectives to make sure delivery of new developments stayed on schedule and was planned with priority tasks in mind
  • Ongoing maintenance through ticket tracking (Jira) and continued follow up and clarification with the development Team while grooming the backlog and sprint planning
  • Manage the flow of communication between internal and external resources including director of
    sales, marketing team, client support, development team, and outside vendors to create scalable,
    effective, and profitable products
  • Made responsible for existing website product, then developed and executed transition plan from a
    vendor to in-house development which included: creating new templates, a complete overhaul of
    hosting with better SSL certificates, CDN, and customized solutions not previously possible
    • Resulted in a $120k cost savings the first year after moving away from vendor
    • Currently grosses $750k revenue annually at 68% margins
  • Travel nationwide to industry conferences and represents the company as a thought leader on
    Digital Marketing strategies, vet new vendors, and build relationships for possible partnerships
  • Lead presentations with Sales Members as the technical expert while also training sales team on
    latest trends and technology. Works with any escalation clients
  • Maintain and manage day-to-day operational aspects of projects, including communication of
    client expectations and approvals to internal teams
  • Oversee scheduling and resourcing to ensure the complete, on-target delivery of production
    milestones in accordance with approved schedules, budgets, and brand and content requirements
  • Create, execute, and revise project work plans resulting in on-time deliverables using project
    management tools
  • Developed several advanced Excel sheet for budget tracking, account auditing, and projections that included use of automated calculations and pivot tables